I went down to South Park Mall to the Crate and Barrel to see what I could get done about my broken beverage jars. The girl that helped me was awesome! Since I had an uneven number of jars and lids, the manager decided that they would make my whole order a loss (meaning all 3 lids and jars were broken upon arrival) and give me 3 new jars and lids! Yeah! That means I'm ending up with an extra jar and 2 extra lids for FREE!!!! YAY!!!